YOUR RECRUITMENT PROCESS OUTSOURCING SOLUTIONS

Workforce Found simplifies the workforce recruiting process for your business by sourcing competent freelancers to suit your business task needs. We have evolved the workforce recruiting process to provide competitively priced specialists from around the world. Our focus includes (but is not limited to) resolving online customer queries, complaints, and technical problems.

WE SPECIALISE IN RECRUITING FREELANCE AGENTS WHO ARE ADEPT IN THESE AREAS FOR YOUR COMPANY OR PROJECT


EMAIL SUPPORT



Our recruits will resolve your customers' queries sent via email. From your support inbox, our agents will issue kind and courteous responses and solutions to your disgruntled customers.


CUSTOMER CHAT SUPPORT



24-hour live chat support for your customers' queries. Near-instant response times to mitigate customer frustration and streamline the customer experience on your website. Unlike an AI bot, our agents will resolve customer queries while ensuring the customer is satisfied.


CHAT MODERATION



Whether it's SMS or web-based, our real-time text chat moderation service deals with all kinds of user-generated content on blogs, websites, & social networks to keep your online community safe & user friendly.

REMOTE TECH SUPPORT



Our recruits will provide specialized, remote technical support for your product as specified by your company.


SERVICE QUALITY ASSURANCE AUDITING


Quality service is something that all companies strive for but a single oversight can compromise the result. Our recruited specialists will ensure quality by comparing your service level to your company's desired standards and report those comparisons to you. If required our agents will implement corrective procedures.

SOCIAL MEDIA MANAGEMENT



There are new social media platforms emerging every day. The ones that are already established are always implementing new features to revolutionize the way their platforms are used to reach millions of users. Our agents will stay up to date on the pertinent changes of social media and the social climate and better represent your social media platform for your company.


We have a massive catalog of capable agents who can fit your company's needs. Don't see your required service listed? There are more malleable service options on our About Us page, or you can Contact Us for a more detailed discussion.